Automate clinical hiring
Work without uncertainty
Work without delay
Work without red tape

Realtime Alerts

Notifications of upcoming expiry dates for both clinicians and admin

  • Proactive, Not Reactive - get document and license expiry reminders way ahead of time.

  • Admin and User Friendly - notifications delivered to both the clinician whose document is up for renewal and the compliance officer they’re assigned to.

  • Customisable - full control over which notifications are triggered and in what time intervals.

How it Works

Documents Scanned

Our OCR engine automatically ‘reads’ uploaded documents - from passports to DBS certificates - and extracts relevant info like expiry dates.

Checks? All the Time.

We don’t just vet your staff’s compliance when they’re first hired - Credentially runs checks across your entire staff bank on a daily and weekly basis.

Reminders Fired

Say goodbye to manually checking spreadsheets. You’ll get an automated reminder whenever a document or license is coming close to its expiry date, so either your admin team or the clinicians themselves can keep up to date and fully compliant.

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  • 70
    %
    Reduction in Applicant Drop-Out Rates
  • 67
    %
    Cost Savings vs Manual Administration

Frequently Asked Questions

ABOUT CREDENTIALLY
What is Credentially, anyway?

The best healthcare software your clinical admin team will ever know.

Credentially automates your entire onboarding process, including pre-employment checks, right to work, practising privileges and ongoing compliance.

It’s a secure place to digitally store all staff records, and our smart automation technology notifies both you and the clinician when things are close to the expiry date.

We’re also the only onboarding and compliance software designed by healthcare workers, for healthcare workers.

How does it work?

You know those thousand-and-one things you have to check and verify before you can get a clinician practising for your organisation? Credentially automates all of them.

And you know how you still have to re-check your million spreadsheets to make sure all the things are still compliant and up to date? Credentially automates all that, too.

In a nutshell, we take an onboarding process which typically takes around 60 days and smoosh it down to just 5 with automations that are bespoke to your business model. The end result is a stress-free experience for the candidate you want to recruit, and an admin team that isn’t tearing their hair out having to manually review every scrappy document that gets sent their way.

Say goodbye to the hassle of manual onboarding and hello to a more streamlined and efficient process with Credentially.

Are we the right size for Credentially?

YES! (Probably.)

We’ve partnered with some gigantic names across the healthcare sphere, but we’re also helping start-ups and smaller organisations. In general, our automation software is designed for a minimum of 25 users - however, if you're planning to expand and have fewer users currently, we'd still be happy to demonstrate the benefits of Credentially for your growth plans.

FEATURES
Do our admin staff/clinicians get notifications of lapsed documents?

Yes, Credentially is designed to be proactive in alerting both the admin staff and clinicians of any approaching renewal dates for certificates. If the renewal date passes without action, additional alerts will be sent as well. The frequency and type of notifications are fully customizable to meet the specific needs of your organization.

By automating the expiration notification process, Credentially helps you stay compliant and avoid any disruptions in the onboarding process. Our smart automation technology ensures that all necessary documents are kept up to date, giving you one less thing to worry about.

How does Credentially handle expired documents and notifications?

Credentially is designed to be proactive rather than reactive, so we'll notify both the admin staff and clinicians ahead of time when certificates are approaching their renewal date. If the renewal date passes without action, additional alerts will be sent as well. The frequency and type of notifications are fully customizable to meet the specific needs of your organization.

By automating the expiration notification process, Credentially helps you stay compliant and avoid any disruptions in the onboarding process. Our smart automation technology ensures that all necessary documents are kept up to date, giving you one less thing to worry about.

Will I still have to chase applicant references?

Heck no. Credentially does that for you too (and with a dramatically improved success rate than manually requesting references!)

What if I have different compliance requirements…

Aha, we thought of that!

This is where our Flexible Compliance feature comes in, allowing you to easily set up different requirement ‘packages’ for each role - for instance, if you want to see different credentials for a brand new doctor joining the company compared to a long-standing consultant, it’s incredibly easy to configure.

You could even set it so that all senior radiologists from Swindon have to submit a photo of a bengal cat during their onboarding.

Not sure why you’d want to, but you could.

Can I use Credentially to recruit non-clinical staff?

The main thing that separates Credentially from other, generic solutions is that we are tailored towards the healthcare industry. That is to say the platform works best for onboarding clinical staff, but it’s perfectly capable of handling non-clinical roles too.

Do you integrate with the DBS Update Service?

Indeed. Whether the employee in question is on the Update Service or not, Credentially will have a digital chinwag with the Disclosure and Barring Service on a weekly basis to make sure everything’s square. All other licence checks are carried out daily.

With Which other services do you integrate?

Loads!

With regards to professional bodies, we’re fully integrated with GMC, NMC, NHS England, HCPC, uCheck… the list goes on.

We also integrate with many of the HRIS and CRM systems you're used to, and the list is growing. If we don't currently provide integration for a particular software, we can provide API documentation and support to build that bridge.

Does Credentially have a feature for scheduling staff rotas?

As we actively work on new features to make Credentially the industry standard for medical onboarding and compliance, ancillary features such as rostering are not currently on our product road map (which can be seen here).

CREDENTIALLY INTERNATIONAL
Does Credentially work outside of the UK?

While Credentially was founded and built in sort-of sunny England, the software is fully geared to work on a global level and serves active customers around the world.

Can the system handle EU/Overseas applicants?

If the role you’re hiring for is open to applicants outside the UK, it’s as simple as checking a box on the admin side. The candidate will be prompted for the relevant paperwork, and we’ll do the rest.

What about America?

Great news on that front: Credentially integrates beautifully with services including (but certainly not limited to) SAM, OIG, Nursys and Checkr.

SETTING UP
How quickly can I get started with Credentially?

A true FAQ from all those who have finished one of our live demos! The answer depends on the size of your organisation and the orderliness of your current data, but typically the set-up process takes around 3 weeks.

Our onboarding process is a bit weird…

We totally get that every organisation has a different process for onboarding applicants (and at this stage we’ve probably seen them all!)

With this in mind, we’ve baked flexibility right into the software. During our initial set-up discussion we’ll sit down together and mirror your current onboarding and application process.

Do you tend to do interviews first before collecting ID documents? Great. Would you rather the applicant completes their Right to Work checks before they get the chance to put a CV on your virtual desk? Also great.

Thereafter, you can optimise the applicant journey by adding or removing steps with just a few clicks, in any order you choose. And yes, this process can be configured differently for each clinical role.

Can we have our own corporate branding on the platform?

Not only can you do it, we encourage it.

We’ll help you get set up so that both candidates and admin staff alike see your company’s logos, videos and info in place of the Credentially branding.

How much does it cost?

The real question is: how much is it going to save once Credentially has automated the many hours of manual paperwork?

Okay, that wasn’t quite what you were asking. Here goes: the price is a monthly charge, set on a per-user basis. The exact per-user rate is dependent on the scale we’re looking at; organisations with hundreds or even thousands of users will be subject to a lower cost per user.

And I’m guessing there are a load of hidden fees…

Nope - the core product is fully included within the initial set-up fee and a price based on number of users. Additional features (which are purely optional) include advanced reporting, uCheck integration and SSO, which carry an additional charge.

Click here to chat to one of our product specialists to discuss your requirements and get a no-obligation quote.

DATA
Can I import my current staff data?

You sure can! See this guide on how to prepare for a mass import - also contains cost information if you’d rather we did the donkey work for you. There’s no shame in that.

Can I export all of my data?

Very easily (and securely) - this is the guide for you.

Is my company’s data safe with Credentially?

We’re fully GDPR compliant, ICO registered and ISO certified. Data security is a major cornerstone of the Credentially platform, and always will be.

What is Credentially, anyway?

The best healthcare software your clinical admin team will ever know.

Credentially automates your entire onboarding process, including pre-employment checks, right to work, practising privileges and ongoing compliance.

It’s a secure place to digitally store all staff records, and our smart automation technology notifies both you and the clinician when things are close to the expiry date.

We’re also the only onboarding and compliance software designed by healthcare workers, for healthcare workers.

How does it work?

You know those thousand-and-one things you have to check and verify before you can get a clinician practising for your organisation? Credentially automates all of them.

And you know how you still have to re-check your million spreadsheets to make sure all the things are still valid and up to date? Credentially automates all that, too.

In a nutshell, we take an onboarding process which typically takes around 60 days and smoosh it down to just 5 with automations that are bespoke to your business model. The end result is a stress-free experience for the candidate you want to recruit, and an admin team that isn’t tearing their hair out having to manually review every scrappy document that gets sent their way.

Are we the right size for Credentially?

YES! (Probably.)

We’ve partnered with some gigantic names across the healthcare sphere, but we’re also helping start-ups and smaller organisations. In general, our solution is designed for a minimum of 10 users - however, if you’re below that threshold and about to expand, we’d still love to show you Credentially in action so you can maximise your growth plans right from the off.

Do our admin staff/clinicians get notifications of lapsed documents?

The idea behind Credentially is to be pro-active, not reactive. As such, we’ll notify both parties ahead of time as and when certificates are approaching their renewal date (and further alerts should this date pass without action).

The frequency and nature of the alerts are fully customisable.

Will I still have to chase applicant references?

Heck no. Credentially does that for you too (and with a dramatically improved success rate than manually requesting references!)

What if I have different compliance requirements for the different roles we hire for?

Aha, we thought of that!

This is where our Flexible Compliance feature comes in, allowing you to easily set up different requirement ‘packages’ for each role - for instance, if you want to see different credentials for a brand new doctor joining the company compared to a long-standing consultant, it’s incredibly easy to configure.

You could even set it so that all senior radiologists from Swindon have to submit a photo of a bengal cat during their onboarding. Not sure why you’d want to, but you could.

Can I use Credentially to recruit non-clinical staff?

The main thing that separates Credentially from other, generic solutions is that we are tailored towards the healthcare industry. That is to say the platform works best for onboarding clinical staff, but it’s perfectly capable of handling non-clinical roles too.

Our onboarding process is a bit weird. How rigid are the steps in Credentially?

We totally get that every organisation has a different process for onboarding applicants (and at this stage we’ve probably seen them all!)

With this in mind, we’ve baked flexibility right into the software. During our initial set-up discussion we’ll sit down together and mirror your current onboarding and application process.

Do you tend to do interviews first before collecting ID documents? Great. Would you rather the applicant completes their Right to Work checks before they get the chance to put a CV on your virtual desk? Also great.

Thereafter, you can optimise the applicant’s journey by adding or removing steps with just a few clicks, in any order you choose. And yes, this process can be configured differently for each clinical role.

Do you integrate with the DBS Update Service?

Indeed. Whether the employee in question is on the Update Service or not, Credentially will have a digital chinwag with the Disclosure and Barring Service on a weekly basis to make sure everything’s square. All other licence checks are carried out daily.

With which other services do you integrate?

Oh, pretty much all of them!

With regards to professional bodies, we’re fully integrated with GMC, NMC, NHS England, HCPC, uCheck… the list goes on.

In terms of HRIS systems, the list is even longer. We’ll even go as far as saying we’d be surprised if you could name one we can’t integrate with, but our team will happily explore what you need in more detail to get things set up exactly as you like them.

Does Credentially have a feature for scheduling staff rotas?

As we actively work on new features to make Credentially the industry standard for medical onboarding and compliance, ancillary features such as rostering are not currently on our product roadmap (which can be seen here).

How quickly can I get started Credentially?

A true FAQ from all those who have finished one of our live demos!

The answer depends on the size of your organisation and the orderliness of your current data, but typically the set-up process takes around 3 weeks.

Does Credentially work outside of the UK?

While Credentially was founded and built in sort-of sunny England, the software is fully geared to work on a global level and serves active customers around the world.

Can the system handle EU/Overseas applicants?

If the role you’re hiring for is open to applicants outside the UK, it’s as simple as checking a box on the admin side. The candidate will be prompted for the relevant paperwork, and we’ll do the rest.

What About America?

Great news on that front: Credentially integrates beautifully with services including SAM, OIG, Nursys, UNA and Checkr.

Can we have our own corporate branding on the platform?

Not only can you do it, we encourage it.

We’ll help you get set up so that both candidates and admin staff alike see your company’s logos, videos and info in place of the Credentially branding.

How much does it cost?

The real question is: how much is it going to save once Credentially has automated the many hours of manual paperwork?

Okay, that wasn’t quite what you were asking. Here goes: the price is a consistent monthly charge, set on a per-user basis. The exact per-user rate is dependent on the scale we’re looking at; organisations with hundreds or even thousands of users will be subject to a lower cost per user.

And I’m guessing there are a load of hidden fees…

You guess wrong, amigo. There are only two things not covered by your standard monthly bill: the optional Advanced Reporting feature, and the initial set-up fee. The latter is a one-time cost, and even that can be swerved if you choose to import all your existing data yourself (more info here).

I can import my current staff data/documents into Credentially?

You sure can! See this guide on how to prepare for a mass import - also contains cost information if you’d rather we did the donkey work for you. There’s no shame in that.

Can I export all of my data?

Very easily (and securely) - this is the guide for you.

Is my company’s data safe with Credentially?

No.

Only kidding. We’re fully GDPR compliant, ICO registered and ISO certified. Data security is a major cornerstone of the Credentially platform, and always will be.

Trusted by 54,000+ registered clinicians Globally
Elspeth Griffiths
Director of HR, Workforce and OD @ South Central and West Commissioning Support Unit
Through automation of checks and a streamlined candidate experience, CCAS was rapidly able to increase their ability to process candidates from 50 to over 1000 per week. The Credentially team were excellent, we could not have delivered the service without them. They were very responsive to all of our queries, adjustments and requirements.
Megan Howell
HR officer
My favourite thing about Credentially is how customisable it is, so you can make sure it meets our specific requirements. The customer service is absolutely brilliant - our questions always get a really quick response, and if we have any issues our account manager is always really responsive and receptive and works with the dev team to make it fit our needs.
Luisa Gaiteri 
Clinical Recruiter
Having a single, safe site to store all GP records and compliance data is priceless. Gaining references has become streamlined, with automated reminders switched on it has really helped increase the number of references we gain. We can see all notifications and updates in real-time, so we'll know if someone's DBS has expired.
Chris Beauchamp
HR Manager
We have progressed to a smooth operating system which also enables us to manage the candidates experience, maintain compliance and view valuable recruitment analytical data on a weekly basis. Credentially has firmly established itself as a vital tool in our recruitment structure.

Enjoying Less Admin Together

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  • A Credentially specialist will show you how we can automate your organisation's compliance, reduce candidate dropouts and cut your onboarding time to just 5 days!

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could save you millions

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A ten minute custom walkthrough
could save you millions

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Live walkthrough
No obligation
Free consultation
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  • A Credentially specialist will show you how we can automate your organisation's compliance, reduce candidate dropouts and cut your onboarding time to just 5 days!

Built with both the candidate and organisation in mind

Our software eliminates many of the challenges associated with traditional sign-up methods, recruitment and credentialing across the healthcare sector.
The old way
128 days
The industry average for hiring clinical and medical professionals is 128 days
The Credentially way
10 days
With Credentially our customers take 10 days to sign up, validate and onboard clinicians

Practicing privileges and onboarding of clinical staff made simple

We get it, we can help

With mobile sign up, artificial intelligence, and automated processes, our software allows you to:
  • Standardise end-to-end credentialing
  • Reduce costs and time spent on credentialing and hiring
  • Ensure ‘best in class’ patient safety and clinical governance
  • Automate professional registrations checks, verifications, onboarding, and compliance
  • Improve the onboarding experience for candidates and administrators
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Welcome on board!
We are going to take you through a few steps to make sure you have all of the information you need to work safely and comfortable on your first day.
Next step

With Credentially You Can

  • Avoid excel and human error - Automate follow ups and significantly reduces paperwork
  • Be proactive rather than reactive - Credentially is the fastest way to get someone compliant
  • Get a clear birds-eye view of compliance - Find out what’s missing instantly
  • Re-credential before they are outdated - Stop playing catch up with CQC compliance
  • Save money - Reduce the no. of hires taking care of compliance
  • Have an amazing customer success team - Guiding you each step of the way by training your team and providing support
Skip
Welcome on board!
We are going to take you through a few steps to make sure you have all of the information you need to work safely and comfortable on your first day.
Next step
Hire with speed
Hire with speed
Branded, customized sign-up
Become an employer of choice
Automated compliance processing
Review candidates lightning fast
Automated referencing and follow-up
Stay ahead of the curve
Discover Features
Onboard with ease
Hire with speed
Customisable onboarding constructor
Build automation around your own process
Automated verification and checks
Auto-checks for DBS, GMC, HCPC and more
Automated clinical policy review and e-signing
Save time and build accuracy into every step
Customise your compliance
Hire with speed
Credential documentation and tracking
Automate for bulletproof credentialling
Customise and export compliance reports
Cover every base with easy reports
Automatic patient-protection failsafe
Only fully compliant staff can book shifts and work
  • Branded, customised sign-up
    Become an employer of choice
  • Automated compliance processing
    Review candidates lightning fast
  • Automated referencing and follow-up
    Stay ahead of the curve
Discover Features
  • Customisable onboarding constructor
    Build automation around your own process
  • Automated verification and checks
    Auto-checks for DBS, GMC, HCPC and more
  • Automated clinical policy review and e-signing
    Save time and build accuracy into every step
Discover Features
  • Credential documentation and tracking
    Automate for bulletproof credentialing
  • Customise and export compliance reports
    Cover every base with easy reports
  • Automatic patient-protection failsafe
    Only fully compliant staff can book shifts and work
Discover Features

We understand the challenges

We get it, we can help

Being an A&E doctor previously, I learned to loathe paperwork and value efficiency.

To ease the burden on employers and clinicians by spending less time on compliance and admin.

So you can spend more time taking care of patients and improve patient safety.
Dr Kit Latham
Co Founder & CEO

We work with some of the most advanced healthcare providers

It’s transformed the way we onboard doctors – we’re confident on compliance, save huge admin time, and our doctors find it straightforward to use.
Dr Yvette Coldicott
Chief Medical Officer