Automated Onboarding & Credentialing for
Healthcare
Hire faster - cut your onboarding times from weeks down to days- One place for everything - secure, cloud-based document management for your entire staff bank
- Smart automations - everything from self-serve recruitment journeys to document expiry notifications
Clients Include
Integrates With
Ready to Get Ahead of the Competition?
Credentially ensures your organization can meet the regulatory standards set by the National Committee for Quality Assurance (NCQA) and The Joint Commission.
When you offer the fastest onboarding journey on the market, you get the best clinicians on your books ahead of the competition.
See the compliance status of your entire staff bank at a glance, with notifications to keep both admin and clinicians aware of status changes long before compliance issues arise.
New life needs breathing into healthcare recruitment
What's Next?
Tailored walkthrough- Proposal based on the number of users
- Agree on a start date
- Meet the team & train your staff
- We build and complete your custom portal
- We’ll even migrate your current data
- Automated everything!
- Provide the best onboarding experience for your staff
- Leave EXCEL for the accountants
Find out how much time and money your company can save!
A Credentially specialist will show you how we can automate your organisation's compliance, reduce candidate dropouts and cut your onboarding time to just 5 days!
Request a Demo
A ten minute custom walkthrough
could save you millions
Request a Demo
A ten minute custom walkthrough
could save you millions
Frequently Asked Questions
The best healthcare software your clinical admin team will ever know.
Credentially automates your entire onboarding process, including pre-employment checks, right to work, practising privileges and ongoing compliance.
It’s a secure place to digitally store all staff records, and our smart automation technology notifies both you and the clinician when things are close to the expiry date.
We’re also the only onboarding and compliance software designed by healthcare workers, for healthcare workers.
You know those thousand-and-one things you have to check and verify before you can get a clinician practising for your organisation? Credentially automates all of them.
And you know how you still have to re-check your million spreadsheets to make sure all the things are still compliant and up to date? Credentially automates all that, too.
In a nutshell, we take an onboarding process which typically takes around 60 days and smoosh it down to just 5 with automations that are bespoke to your business model. The end result is a stress-free experience for the candidate you want to recruit, and an admin team that isn’t tearing their hair out having to manually review every scrappy document that gets sent their way.
Say goodbye to the hassle of manual onboarding and hello to a more streamlined and efficient process with Credentially.
YES! (Probably.)
We’ve partnered with some gigantic names across the healthcare sphere, but we’re also helping start-ups and smaller organisations. In general, our automation software is designed for a minimum of 25 users - however, if you're planning to expand and have fewer users currently, we'd still be happy to demonstrate the benefits of Credentially for your growth plans.
Yes, Credentially is designed to be proactive in alerting both the admin staff and clinicians of any approaching renewal dates for certificates. If the renewal date passes without action, additional alerts will be sent as well. The frequency and type of notifications are fully customizable to meet the specific needs of your organization.
By automating the expiration notification process, Credentially helps you stay compliant and avoid any disruptions in the onboarding process. Our smart automation technology ensures that all necessary documents are kept up to date, giving you one less thing to worry about.
Credentially is designed to be proactive rather than reactive, so we'll notify both the admin staff and clinicians ahead of time when certificates are approaching their renewal date. If the renewal date passes without action, additional alerts will be sent as well. The frequency and type of notifications are fully customizable to meet the specific needs of your organization.
By automating the expiration notification process, Credentially helps you stay compliant and avoid any disruptions in the onboarding process. Our smart automation technology ensures that all necessary documents are kept up to date, giving you one less thing to worry about.
Heck no. Credentially does that for you too (and with a dramatically improved success rate than manually requesting references!)
Aha, we thought of that!
This is where our Flexible Compliance feature comes in, allowing you to easily set up different requirement ‘packages’ for each role - for instance, if you want to see different credentials for a brand new doctor joining the company compared to a long-standing consultant, it’s incredibly easy to configure.
You could even set it so that all senior radiologists from Swindon have to submit a photo of a bengal cat during their onboarding.
Not sure why you’d want to, but you could.
The main thing that separates Credentially from other, generic solutions is that we are tailored towards the healthcare industry. That is to say the platform works best for onboarding clinical staff, but it’s perfectly capable of handling non-clinical roles too.
Indeed. Whether the employee in question is on the Update Service or not, Credentially will have a digital chinwag with the Disclosure and Barring Service on a weekly basis to make sure everything’s square. All other licence checks are carried out daily.
Loads!
With regards to professional bodies, we’re fully integrated with GMC, NMC, NHS England, HCPC, uCheck… the list goes on.
We also integrate with many of the HRIS and CRM systems you're used to, and the list is growing. If we don't currently provide integration for a particular software, we can provide API documentation and support to build that bridge.
As we actively work on new features to make Credentially the industry standard for medical onboarding and compliance, ancillary features such as rostering are not currently on our product road map (which can be seen here).
While Credentially was founded and built in sort-of sunny England, the software is fully geared to work on a global level and serves active customers around the world.
If the role you’re hiring for is open to applicants outside the UK, it’s as simple as checking a box on the admin side. The candidate will be prompted for the relevant paperwork, and we’ll do the rest.
Great news on that front: Credentially integrates beautifully with services including (but certainly not limited to) SAM, OIG, Nursys and Checkr.
A true FAQ from all those who have finished one of our live demos! The answer depends on the size of your organisation and the orderliness of your current data, but typically the set-up process takes around 3 weeks.
We totally get that every organisation has a different process for onboarding applicants (and at this stage we’ve probably seen them all!)
With this in mind, we’ve baked flexibility right into the software. During our initial set-up discussion we’ll sit down together and mirror your current onboarding and application process.
Do you tend to do interviews first before collecting ID documents? Great. Would you rather the applicant completes their Right to Work checks before they get the chance to put a CV on your virtual desk? Also great.
Thereafter, you can optimise the applicant journey by adding or removing steps with just a few clicks, in any order you choose. And yes, this process can be configured differently for each clinical role.
Not only can you do it, we encourage it.
We’ll help you get set up so that both candidates and admin staff alike see your company’s logos, videos and info in place of the Credentially branding.
The real question is: how much is it going to save once Credentially has automated the many hours of manual paperwork?
Okay, that wasn’t quite what you were asking. Here goes: the price is a monthly charge, set on a per-user basis. The exact per-user rate is dependent on the scale we’re looking at; organisations with hundreds or even thousands of users will be subject to a lower cost per user.
Nope - the core product is fully included within the initial set-up fee and a price based on number of users. Additional features (which are purely optional) include advanced reporting, uCheck integration and SSO, which carry an additional charge.
Click here to chat to one of our product specialists to discuss your requirements and get a no-obligation quote.
You sure can! See this guide on how to prepare for a mass import - also contains cost information if you’d rather we did the donkey work for you. There’s no shame in that.
Very easily (and securely) - this is the guide for you.
We’re fully GDPR compliant, ICO registered and ISO certified. Data security is a major cornerstone of the Credentially platform, and always will be.
What is Credentially, anyway?
The best healthcare software your clinical admin team will ever know.
Credentially automates your entire onboarding process, including pre-employment checks, right to work, practising privileges and ongoing compliance.
It’s a secure place to digitally store all staff records, and our smart automation technology notifies both you and the clinician when things are close to the expiry date.
We’re also the only onboarding and compliance software designed by healthcare workers, for healthcare workers.
How does it work?
You know those thousand-and-one things you have to check and verify before you can get a clinician practising for your organisation? Credentially automates all of them.
And you know how you still have to re-check your million spreadsheets to make sure all the things are still valid and up to date? Credentially automates all that, too.
In a nutshell, we take an onboarding process which typically takes around 60 days and smoosh it down to just 5 with automations that are bespoke to your business model. The end result is a stress-free experience for the candidate you want to recruit, and an admin team that isn’t tearing their hair out having to manually review every scrappy document that gets sent their way.
Are we the right size for Credentially?
YES! (Probably.)
We’ve partnered with some gigantic names across the healthcare sphere, but we’re also helping start-ups and smaller organisations. In general, our solution is designed for a minimum of 10 users - however, if you’re below that threshold and about to expand, we’d still love to show you Credentially in action so you can maximise your growth plans right from the off.
Do our admin staff/clinicians get notifications of lapsed documents?
The idea behind Credentially is to be pro-active, not reactive. As such, we’ll notify both parties ahead of time as and when certificates are approaching their renewal date (and further alerts should this date pass without action).
The frequency and nature of the alerts are fully customisable.
Will I still have to chase applicant references?
Heck no. Credentially does that for you too (and with a dramatically improved success rate than manually requesting references!)
What if I have different compliance requirements for the different roles we hire for?
Aha, we thought of that!
This is where our Flexible Compliance feature comes in, allowing you to easily set up different requirement ‘packages’ for each role - for instance, if you want to see different credentials for a brand new doctor joining the company compared to a long-standing consultant, it’s incredibly easy to configure.
You could even set it so that all senior radiologists from Swindon have to submit a photo of a bengal cat during their onboarding. Not sure why you’d want to, but you could.
Can I use Credentially to recruit non-clinical staff?
The main thing that separates Credentially from other, generic solutions is that we are tailored towards the healthcare industry. That is to say the platform works best for onboarding clinical staff, but it’s perfectly capable of handling non-clinical roles too.
Our onboarding process is a bit weird. How rigid are the steps in Credentially?
We totally get that every organisation has a different process for onboarding applicants (and at this stage we’ve probably seen them all!)
With this in mind, we’ve baked flexibility right into the software. During our initial set-up discussion we’ll sit down together and mirror your current onboarding and application process.
Do you tend to do interviews first before collecting ID documents? Great. Would you rather the applicant completes their Right to Work checks before they get the chance to put a CV on your virtual desk? Also great.
Thereafter, you can optimise the applicant’s journey by adding or removing steps with just a few clicks, in any order you choose. And yes, this process can be configured differently for each clinical role.
Do you integrate with the DBS Update Service?
Indeed. Whether the employee in question is on the Update Service or not, Credentially will have a digital chinwag with the Disclosure and Barring Service on a weekly basis to make sure everything’s square. All other licence checks are carried out daily.
With which other services do you integrate?
Oh, pretty much all of them!
With regards to professional bodies, we’re fully integrated with GMC, NMC, NHS England, HCPC, uCheck… the list goes on.
In terms of HRIS systems, the list is even longer. We’ll even go as far as saying we’d be surprised if you could name one we can’t integrate with, but our team will happily explore what you need in more detail to get things set up exactly as you like them.
Does Credentially have a feature for scheduling staff rotas?
As we actively work on new features to make Credentially the industry standard for medical onboarding and compliance, ancillary features such as rostering are not currently on our product roadmap (which can be seen here).
How quickly can I get started Credentially?
A true FAQ from all those who have finished one of our live demos!
The answer depends on the size of your organisation and the orderliness of your current data, but typically the set-up process takes around 3 weeks.
Does Credentially work outside of the UK?
While Credentially was founded and built in sort-of sunny England, the software is fully geared to work on a global level and serves active customers around the world.
Can the system handle EU/Overseas applicants?
If the role you’re hiring for is open to applicants outside the UK, it’s as simple as checking a box on the admin side. The candidate will be prompted for the relevant paperwork, and we’ll do the rest.
What About America?
Great news on that front: Credentially integrates beautifully with services including SAM, OIG, Nursys, UNA and Checkr.
Can we have our own corporate branding on the platform?
Not only can you do it, we encourage it.
We’ll help you get set up so that both candidates and admin staff alike see your company’s logos, videos and info in place of the Credentially branding.
How much does it cost?
The real question is: how much is it going to save once Credentially has automated the many hours of manual paperwork?
Okay, that wasn’t quite what you were asking. Here goes: the price is a consistent monthly charge, set on a per-user basis. The exact per-user rate is dependent on the scale we’re looking at; organisations with hundreds or even thousands of users will be subject to a lower cost per user.
And I’m guessing there are a load of hidden fees…
You guess wrong, amigo. There are only two things not covered by your standard monthly bill: the optional Advanced Reporting feature, and the initial set-up fee. The latter is a one-time cost, and even that can be swerved if you choose to import all your existing data yourself (more info here).
I can import my current staff data/documents into Credentially?
You sure can! See this guide on how to prepare for a mass import - also contains cost information if you’d rather we did the donkey work for you. There’s no shame in that.
Can I export all of my data?
Very easily (and securely) - this is the guide for you.
Is my company’s data safe with Credentially?
No.
Only kidding. We’re fully GDPR compliant, ICO registered and ISO certified. Data security is a major cornerstone of the Credentially platform, and always will be.
