Credentially Subprocessors

Effective date:
August 12, 2020
Last edited:
November 8, 2023

To support the delivery of our Services, Credentially may use data processors with access to certain Customer Data (hereby known as “Subprocessor”). This page provides important information about the identity and role of each Subprocessor.

Third parties

Credentially uses third parties which are essential to provide various business functions and services to our customers. Security is essential to us and we perform an extensive due diligence before we engage with any third party.

Major Subprocessors

Credentially may use these to store customer data:

  1. AWS Europe - Cloud Service Provider
  2. Mailchimp (The Rocket Science Group LLC) - cloud email notification service
  3. Nano Net Technologies Inc
  4. Microsoft Limited - Cloud Service Provider

Other Subprocessors

Credentially may use the following Subprocessors to perform other Service functions:

  1. Intercom - customer support
  2. Google - web analytics
  3. GoCardless - payments
  4. Hotjar - web analytics
  5. Stripe - payments
  6. Videoask - user feedback
  7. Amplitude - web analytics
  8. Sentry - system and perfomance logs monitoring
  9. Salesforce - cloud-based sales service
  10. Dropbox
  11. Revenue Hero (demo booking system)
  12. Twilio - SMS notifications

Updates

As our business evolve, we may change (add or remove) any of the Subprocessors. We will notify all the customers if we do so.

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