Case Studies

Case Study: Medicspot

Share

Aliquam erat volutpat. Suspendisse potenti. Vestibulum sed diam ligula. Nulla cursus dignissim molestie. In luctus lobortis arcu, sit amet feugiat nunc blandit vel. Fusce elementum nisi purus, in malesuada nisi tincidunt sed. Duis libero dolor, congue et varius eu, placerat vel dui. Ut tempor augue vitae ex aliquam, non imperdiet augue pellentesque. Morbi in est cursus lectus molestie aliquam. Nunc quam orci, pharetra a ex ac, fringilla faucibus neque. Quisque ut dictum ex, finibus lacinia eros. Vivamus gravida ac velit nec molestie. Aliquam molestie nisl at justo sollicitudin, ut imperdiet lectus porttitor. Phasellus aliquet sapien ut libero mollis, sit amet fringilla augue bibendum.

Heading 1

Nulla congue libero eu libero efficitur, non fringilla dolor ultricies. Vestibulum ultrices augue vel est rutrum, eu semper odio blandit. Cras dignissim, risus in accumsan consectetur, orci urna efficitur nulla, at aliquam ante velit a lorem.

Heading 2

Nulla congue libero eu libero efficitur, non fringilla dolor ultricies. Vestibulum ultrices augue vel est rutrum, eu semper odio blandit. Cras dignissim, risus in accumsan consectetur, orci urna efficitur nulla, at aliquam ante velit a lorem.

Heading 3

Nulla congue libero eu libero efficitur, non fringilla dolor ultricies.

Heading 4

Nulla congue libero eu libero efficitur, non fringilla dolor ultricies.

Heading 5

Nulla congue libero eu libero efficitur, non fringilla dolor ultricies.

Heading 6

Nulla congue libero eu libero efficitur, non fringilla dolor ultricies.

Aliquam erat volutpat. Suspendisse potenti.

Heading 3

Fusce mollis posuere urna, at rutrum sapien tincidunt a. Praesent mattis mauris massa, vitae luctus nisi finibus eget. Ut scelerisque neque nisl, eget commodo lectus pretium non. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; Praesent ac libero malesuada, ultricies magna sit amet, tempor sapien.

Cras varius ultrices ipsum id dictum. Suspendisse tincidunt mauris ligula, et dictum diam molestie sit amet. Vivamus nec egestas neque, in finibus est. Vivamus pretium euismod tellus et porta. Mauris tempor dui est, nec cursus nunc vehicula vel. Nullam fermentum convallis urna sit amet pharetra. Morbi ex ipsum, aliquam in tortor in, ultrices pretium nunc. Nullam auctor euismod nunc, non ornare lectus fringilla id. Nullam lobortis pharetra libero at accumsan. Morbi finibus ex vel ligula faucibus malesuada. Mauris id facilisis velit. Aenean et vulputate leo. Morbi in massa accumsan, congue felis non, accumsan ante.

Fusce mollis posuere urna, at rutrum sapien tincidunt a. Praesent mattis mauris massa, vitae luctus nisi finibus eget. Ut scelerisque neque nisl, eget commodo lectus pretium non. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; Praesent ac libero malesuada, ultricies magna sit amet, tempor sapien.

Heading 3

Mauris id facilisis velit. Aenean et vulputate leo. Morbi in massa accumsan, congue felis non, accumsan ante.

  1. Lorem ipsum dolor sit amet, consectetur adipiscing elit.
  2. Sed hendrerit felis lacinia risus iaculis feugiat.
  3. Aliquam in lectus ac metus consectetur pellentesque lobortis nec orci.
  4. Nam nec tellus ullamcorper, consectetur massa in, tincidunt justo.

Fusce mollis posuere urna, at rutrum sapien tincidunt a. Praesent mattis mauris massa, vitae luctus nisi finibus eget. Ut scelerisque neque nisl, eget commodo lectus pretium non. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; Praesent ac libero malesuada, ultricies magna sit amet, tempor sapien.

This is a quote block. Fusce mollis posuere urna, at rutrum sapien tincidunt a. Praesent mattis mauris massa, vitae luctus nisi finibus eget. Ut scelerisque neque nisl, eget commodo lectus pretium non. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; Praesent ac libero malesuada, ultricies magna sit amet, tempor sapien.

Cras varius ultrices ipsum id dictum. Suspendisse tincidunt mauris ligula, et dictum diam molestie sit amet. Vivamus nec egestas neque, in finibus est. Vivamus pretium euismod tellus et porta. Mauris tempor dui est, nec cursus nunc vehicula vel. Nullam fermentum convallis urna sit amet pharetra. Morbi ex ipsum, aliquam in tortor in, ultrices pretium nunc. Nullam auctor euismod nunc, non ornare lectus fringilla id. Nullam lobortis pharetra libero at accumsan. Morbi finibus ex vel ligula faucibus malesuada. Mauris id facilisis velit. Aenean et vulputate leo. Morbi in massa accumsan, congue felis non, accumsan ante.

About Medicspot

Remote clinical provider, Medicspot started out as a private medical service, using video links to provide virtual consultations.

With over 300 clinic locations across England and Scotland, Medicspot offers examinations, prescriptions, referral letters, sick notes and more.
Understanding the need for innovative technology, Medicspot believes in improving the quality of healthcare for all, with a vision to change lives with transformative care, putting patients first.
Recently, with the outbreak of COVID-19, Medicspot have been supplying COVID tests, which has been a large part of the business focus over the past 12 months.

Getting compliant

Like many healthcare providers, ensuring staff are compliant is crucial and could often be a challenge.
Identifying the need to set up automation in the onboarding process, Medicspot implemented the Credentially software in 2018 to help make the process of gaining compliance documents and references more streamlined.
Chasing clinicians and GPs for references and compliance documents was a huge challenge and a route Medicspot didn’t want to go down.

Book a demo

Automated compliance

“As a healthcare provider, we always do background checks on clinicians, including DBS.” says Karen Sloan, HR Administrator and Facilities Co-ordinator at Medicspot.
“We wanted a system that could help automate compliance and turn red crosses into green ticks” continues Sloan.

A key feature of Credentially that Medicspot use is the dashboard to see who is and isn’t compliant.
“Credentially shows you when people are not compliant, and when documents and certificates are expiring.” Having this single view of staff compliance ensures Sloan and her team can keep on top of clinician status to improve patient safety, which is key to CQC compliance.

Are we right for you?

Improving candidate experience

“It’s really good having a straightforward process for our GPs when they sign up to work with us.” Explains Sloan.

Establishing a simple process for clinicians to follow during the onboarding process is key to ensuring providers can get the best available staff, and quickly, which is why making the candidate experience hassle free is a must.
When we onboard GPs, we send them over a link, and they gain access to the system to upload their documents. It's very straightforward and not at all clunky.

Book a demo

Continued support

“Communication is always there with Credentially and the Customer Success Team. The team quite often contact me back within ten-minutes of asking, even though I know they are busy.” Sloan explains.
“Credentially is simple to use, so we don’t have too many issues, but when I do contact the Customer Success team, they are always happy to help. The communication is great, and if they can’t get something actioned straight away, they always acknowledge emails and requests, which is great.” Concludes Sloan.
When asked to sum up Credentially in one sentence, Sloan simply stated, “Awesome.”

Are we right for you?
How can you automate compliance?
Easy, contact Credentially to find out more.
Book a Demo
Our client case studies
Learn how Dr Fertility have made their compliance process simple in preparation for their CQC inspection and the ability to evidence compliance quickly for inspectors.

Find out how Urgent Care provider HUC has drastically reduced time to hire down to as little as three days by automating credentialing and onboarding processes.

3 Reasons Providers Fail CQC Inspections

1
“No system to ensure all staff have full pre-employment checks completed”
2
“Failure to deploy adequate numbers of suitably qualified staff”
3
“No system in place to review and communicate role-specific training or policies to staff”

Are you CQC ready?

Yes
No
1. Do you think there is there a link between staffing and the ability to deliver safe, effective services?
2. Do you have any digital tools, such as online staff management, that can help get the right people on duty at the right time?
3. Can you automate key aspects of employee onboarding to ensure the right mix of skills is available within your teams?
4. Can you evidence documents, DBS checks, right to work checks, certifications, training records, policies and reporting for CQC inspectors?
5. Is all your documentation regularly kept up to date?
6. Do your staff understand their responsibilities and how well can they link their work back to current guidelines and best practices?
7. Can you evidence that policies are communicated to staff and they are read and understood?
8. Do you have a digital document management system in place to ‘send and sign’ new or amended policies or documents to staff?
9. Do you record staff training and development that you can show CQC inspectors?
10. Can you provide clear evidence of how you are developing and improving your services?

Take Action

More than 5 no's?
If you answered 'no' to any of the questions then you need onboarding and credentialing software to help you get CQC compliant.
How your competitors fixed it
Between 3-5 no's?
If you answered a mix of 'yes' and 'no' then you need to improve compliance in time for your CQC inspection.
Learn how to be CQC ready
Less than 2 no's?
It sounds like you’ve got a grip on things, but did you know you can automate compliance and credentialing to further improve processes and impress CQC?
Take it to the next level

Subscribe to our blog

You have successfully subscribed to the newsletter
Something went wrong while submitting the form.

Request a Demo

A ten minute custom walkthrough
could save you millions

10 minutes
Live walkthrough
No obligation
Free consultation