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Healthcare onboarding and compliance, automated.
Automate pre-employment checks, credentialling and ongoing compliance monitoring on one platform built exclusively for healthcare. Platform-managed onboarding drops from 60 days to as few as 6, with external checks running in parallel from day one.
Healthcare compliance that runs itself, within limits you set.
Credentially keeps documents, checks, expiries and follow-ups moving every day, without your team having to trigger each step. The platform handles the routine work and brings back the decisions that need a person.
Every document matched to the right requirement.
Upload documents in bulk and Credentially classifies each file, captures the relevant dates and matches it to the requirement it satisfies, including DBS, Right to Work and registration with the GMC, NMC and HCPC.
Your team can see what is complete, what is missing and what needs review, without working through every document by hand.
Agents keep the process moving between human decisions.
Agents can follow up candidates, verify registrations and draft messages as the process progresses. Chat lets your team ask questions about anyone on your books and get answers from the information already held in Credentially.
You decide what each agent can do on its own and what must come back to a person for approval. Every action is recorded.
Registers checked every day. Changes caught as they happen.
Credentially re-checks GMC, NMC and HCPC registrations and the DBS Update Service every day, with alerts when something changes or approaches expiry.
The checks run whether or not anyone logs in, and each one is recorded so your team has a clear history whenever evidence is needed.
The right requirements, assembled automatically.
Credentially builds each compliance package around the role, site and client, so every person is asked only for what they actually need.
Evidence that has already been verified can carry forward wherever it still applies, while individual requirements can change without rebuilding the whole package.
Built to keep compliance work moving.
From pre-employment checks and references to candidate follow-ups, site-level oversight, audit evidence and signatures, Credentially keeps each part of the process progressing without someone manually tracking every step.
See what is clear before day one.
Bring identity, Right to Work and DBS into one workflow. External checks can start in parallel, with Credentially keeping track of progress and showing your team what still needs attention.
The right follow-up at the right point.
Create messages around what has changed and what the individual still needs to do, triggered by an expiry, milestone or another event you choose.
Credentially keeps the follow-up moving as the candidate progresses, rather than relying on someone to remember the next chase.
See every site's compliance status.
See where each site stands in one view, including gaps that need attention and changes that have happened since you last looked.
Your team gets the current picture without collecting updates from individual sites.
CQC evidence ready when you need it.
Pull the supporting record for a candidate or selected period, with checks, actions and evidence together in one place for CQC inspection.
Because Credentially records activity as it happens, the audit trail is built as the work is done.
Know which references are stuck.
Follow every reference from request to submission and review. Credentially tracks progress through each stage so your team can see which references are moving and which need intervention.
Signing stays in the same workflow.
Send contracts and policies for signature inside Credentially, alongside the rest of the onboarding process.
Signatures, status and audit history stay with the same record, with no separate eSignature licence required.
Security & compliance
Security your compliance team can stand behind.
Healthcare data needs more than a promise. Every record is encrypted at rest and in transit, with application-level encryption for personal data. Infrastructure runs on AWS with regional data residency, continuous monitoring, and annual penetration testing by CREST-certified firms.
Encrypted end to end
All data is encrypted at rest and in transit, with application-level encryption for personally identifiable information.
Regional data residency
Hosted on AWS across US, EU and Canada regions, with regional data residency options.
Tested and monitored
Annual penetration testing by CREST-certified firms, weekly automated scans and real-time access logging.
Access controlled
Unique credentials for every user, segmented networks, and tools to control who can access what.
Responsible AI
Human judgement leads. Agents extend it.
Our agents do real work. They verify licences, run reference verifications, and shape onboarding decisions that determine whether someone can work in a care setting. Each agent ships with defined boundaries and escalation paths, and every action is named in the audit trail.
Transparency
Every action logged, every decision explainable. Agents appear in audit trails as named users.
Human control
Agents escalate when uncertain. Humans approve when stakes are high.
Scoped access
Agents only get the tools they need for their job. No shared super-user accounts.
Safe failures
When an agent fails, it fails safely. Outputs fall back to templates. Errors surface in the audit log, they never disappear.
Customers start with full control and earn autonomy over time.
Outcomes healthcare teams can measure.
See how Credentially onboards clinicians and evidences compliance.
Leave your details and someone from the team will book a walkthrough against your own workflows.
Frequently asked questions
Credentially is a healthcare onboarding and compliance platform built by healthcare professionals. It streamlines pre-employment checks, right-to-work validation, and practice privileges. Our automated system securely stores all staff data, sending proactive alerts before documents expire. As a trusted solution designed by and for healthcare experts, Credentially ensures a faster, more reliable onboarding experience.
Credentially automates every step of clinical onboarding, from verifying professional licenses to ensuring compliance. Instead of manual spreadsheets and repetitive checks, our platform quickly validates credentials, cutting a 60-day process down to as little as 5 days. This streamlined approach saves you time, reduces admin burdens, and delivers a seamless, stress-free experience for new hires.
Credentially works with organisations of all sizes—from large healthcare networks to growing start-ups. While we typically recommend a minimum of 25 users, we’re happy to discuss how Credentially can support your team’s long-term growth, even if you currently have fewer users.
Credentially proactively alerts admins and clinicians before credentials expire. If deadlines pass without updates, automated reminders follow. You can customise notification frequency and types, ensuring continuous compliance and a smooth onboarding experience.
No. Credentially automates reference requests, improving response rates and eliminating tedious manual follow-ups.
Yes. Our Flexible Compliance feature lets you create tailored credential checklists for each role, ensuring every position’s specific regulatory needs are met. Adjusting requirements is simple, so your onboarding aligns perfectly with your organisation’s standards.
While Credentially specialises in clinical onboarding, our platform also supports non-clinical roles. This flexibility helps maintain a consistent, reliable process across your entire organisation.
Yes. Credentially automatically connects with the DBS Update Service to verify status weekly, along with daily checks on other licenses, ensuring continuous compliance.
Credentially integrates with leading professional bodies, including GMC, NMC, NHS England, HCPC, and uCheck. We also connect with many popular HRIS and CRM systems. If you need a specific integration, our API and support team can help make it happen.
Not currently. Our focus is on delivering best-in-class onboarding and compliance features. While staff scheduling isn’t on the roadmap right now, we’re always exploring ways to enhance our platform.
Yes. Though founded in the UK, Credentially supports healthcare organisations worldwide and easily adapts to international compliance requirements.
Absolutely. Just select the appropriate hiring region, and Credentially will request the required documentation. The process is smooth, automated, and fully compliant.
Yes. Credentially integrates with U.S.-based services like SAM, OIG, Nursys, and Checkr to ensure full compliance for American healthcare organisations.
Setup usually takes about three weeks, depending on your organisation’s size and data readiness. Our team will guide you through a smooth and timely implementation.
Yes. Credentially is highly flexible, allowing you to mirror your exact onboarding steps. Whether you verify documents first or schedule interviews early on, the workflow is entirely configurable—even customised by role.
Yes. Credentially lets you showcase your company’s identity—logos, videos, and messaging—ensuring a consistent, branded experience for both candidates and admins.
Credentially offers a monthly, per-user pricing model. Rates scale with your organisation’s size, so larger teams enjoy a lower cost per user. Contact us for a personalised quote.
No. Your basic subscription covers the core platform. Optional add-ons like advanced reporting, uCheck integration, and SSO may incur extra costs. Reach out for a transparent, no-obligation quote.
You sure can! Yes. You can easily migrate existing staff information into Credentially. Our detailed guide, plus support from our team, makes the process straightforward. Additional services are available if you prefer a hands-off approach. See this guide.
Yes. Credentially provides secure, easy-to-use tools for exporting all your data. Follow this guide or contact support for assistance
Absolutely. Credentially is GDPR-compliant, ICO-registered, and ISO-certified. We prioritise data security and compliance, ensuring your organisation’s information is always protected.
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