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Healthcare onboarding and compliance, automated.
Automate primary source verification, credentialing and continuous compliance monitoring on one platform built for healthcare. Onboarding drops from an industry average of 60 days to as few as 5.
Healthcare compliance that keeps running in the background.
Documents processed, licenses monitored and candidates followed up without your team triggering every step. Credentially keeps the routine work moving and brings back the decisions that need a person.
Every document matched to the right requirement.
As documents arrive, Credentially reads each file, captures the relevant details and matches it to the requirement it satisfies.
Your team sees what is complete, what is missing and what needs review, without checking every page by hand.
Agents keep the work moving between decisions.
Agents can follow up candidates, verify licenses and draft messages as the process moves forward. Ask questions about any candidate in plain English and get answers from the information already held in Credentially.
You decide what each agent can do on its own and what must come back to a person for approval. Every action is logged.
Licenses monitored. Changes surfaced automatically.
Credentially monitors license status and document expirations in the background, alerting your team when something changes or needs action.
Each check is recorded as it happens, so ongoing compliance does not depend on someone remembering to look.
A process candidates can actually finish.
One mobile-first journey with no app to download. Candidates can see what they need to do next, complete requirements themselves and pick up where they left off.
Your team sees the same progress without chasing for an update.
Built for the credentialing work your team runs every day.
Document review, license monitoring, background screening, candidate follow-up and compliance records all move on different timelines. Credentially keeps each one progressing and shows your team where attention is actually needed.
Filed before you open it.
Credentially reads documents as they upload, captures the key details and files them against the right requirement. Anything unclear is flagged for review.
Stay ahead of license changes.
Track license status and expiration dates automatically, with alerts when something changes or a renewal is approaching.
Your team sees what needs attention without manually checking every license.
Checked against the issuing body.
The agent checks license details against the issuing body and pre-fills the record, so your team reviews the result instead of re-entering the information.
Screening starts with consent.
Once consent is in place, screening can start from the same workflow, with progress kept alongside the rest of the candidate record.
Your team stays in control of the hiring decision.
One link. One clear next step.
Candidates complete onboarding from their phone with no app to download. They can see what is left, pick up where they stopped and keep moving through their requirements.
See the gaps before you order.
Credentially maps outstanding requirements to where they come from, including federal, state, facility and role requirements.
Your team can see what is genuinely missing before requesting or ordering anything else.
Security & compliance
Security your compliance team can stand behind.
Healthcare data needs more than a promise. Credentially runs a security program aligned with HIPAA Security Rule principles, with Business Associate Agreements available for covered entities and US customer data held in the AWS US region you select.
Encrypted end to end
AES-256 encryption at rest and TLS 1.2 or higher in transit, with application-level encryption for personally identifiable information.
US data residency
Customer data is hosted in AWS US regions and does not move across regions or leave the one you select.
Certified and tested
SOC 2 Type II and ISO 27001:2022 certified, with annual independent penetration testing and weekly automated scans.
Access controlled
Role-based access control, enforced multi-factor authentication, and administrative actions centrally logged and reviewed.
Responsible AI
Human judgment leads. Agents extend it.
Our agents do real work. They verify licenses, run reference verifications, and shape onboarding decisions that determine whether someone can work in a care setting. Each agent ships with defined boundaries and escalation paths, and every action is named in the audit trail.
Transparency
Every action logged, every decision explainable. Agents appear in audit trails as named users.
Human control
Agents escalate when uncertain. Humans approve when stakes are high.
Scoped access
Agents only get the tools they need for their job. No shared super-user accounts.
Safe failures
When an agent fails, it fails safely. Outputs fall back to templates. Errors surface in the audit log, they never disappear.
Customers start with full control and earn autonomy over time.
Outcomes healthcare teams can measure.
See how Credentially keeps credentialing moving.
Tell us a little about your organization and we'll show you how Credentially would work with your current onboarding, credentialing and compliance workflows.
Frequently asked questions
Credentially is a healthcare onboarding and compliance platform built by healthcare professionals. It streamlines pre-employment checks and employment eligibility verification. Our automated system securely stores all staff data, sending proactive alerts before documents expire. As a trusted solution designed by and for healthcare experts, Credentially ensures a faster, more reliable onboarding experience.
Credentially automates every step of clinical onboarding, from verifying professional licenses to ensuring compliance. Instead of manual spreadsheets and repetitive checks, our platform quickly validates credentials, cutting a 60-day process down to as little as 5 days. This streamlined approach saves you time, reduces admin burdens, and delivers a seamless, stress-free experience for new hires.
Credentially works with organizations of all sizes - from large healthcare networks to growing start-ups. While we typically recommend a minimum of 25 users, we’re happy to discuss how Credentially can support your team’s long-term growth, even if you currently have fewer users.
Credentially proactively alerts admins and clinicians before credentials expire. If deadlines pass without updates, automated reminders follow. You can customize notification frequency and types, ensuring continuous compliance and a smooth onboarding experience.
No. Credentially automates reference requests, improving response rates and eliminating tedious manual follow-ups.
Yes. Our Flexible Compliance feature lets you create tailored credential checklists for each role, ensuring every position’s specific regulatory needs are met. Adjusting requirements is simple, so your onboarding aligns perfectly with your organization’s standards.
While Credentially specializes in clinical onboarding, our platform also supports non-clinical roles. This flexibility helps maintain a consistent, reliable process across your entire organization.
Yes. Credentially automatically connects with the DBS Update Service to verify status weekly, along with daily checks on other licenses, ensuring continuous compliance.
Credentially integrates with leading professional bodies, including SAM, OIG, UNA, Nursys and Checkr. We also connect with many popular HRIS, ATS and CRM systems. If you need a specific integration, our API and support team can help make it happen.
Not currently. Our focus is on delivering best-in-class onboarding and compliance features. While staff scheduling isn’t on the roadmap right now, we’re always exploring ways to enhance our platform.
Yes. Though founded in the UK, Credentially supports healthcare organizations worldwide and easily adapts to international compliance requirements.
Absolutely. Just select the appropriate hiring region, and Credentially will request the required documentation. The process is smooth, automated, and fully compliant.
Yes. Credentially integrates with U.S.-based services like SAM, OIG, Nursys, and Checkr to ensure full compliance for American healthcare organizations.
Setup is fast, our team will guide you through a smooth and timely implementation (depending on your organization’s size and data readiness.)
Yes. Credentially is highly flexible, allowing you to mirror your exact onboarding steps. Whether you verify documents first or schedule interviews early on, the workflow is entirely configurable - even customized by role.
Yes. Credentially lets you showcase your company’s identity - logos, videos, and messaging - ensuring a consistent, branded experience for both candidates and admins.
Credentially offers a monthly, per-user pricing model. Rates scale with your organization’s size, so larger teams enjoy a lower cost per user. Contact us for a personalized quote.
No. Your basic subscription covers the core platform. Optional add-ons like advanced reporting, uCheck integration, and SSO may incur extra costs. Reach out for a transparent, no-obligation quote.
You sure can! Yes. You can easily migrate existing staff information into Credentially. Our detailed guide, plus support from our team, makes the process straightforward. Additional services are available if you prefer a hands-off approach. See this guide.
Yes. Credentially provides secure, easy-to-use tools for exporting all your data. Follow this guide or contact support for assistance
Absolutely. Credentially is hosted on native American AWS servers and is HIPAA compliant. We prioritize data security and compliance, ensuring your organization’s information is always protected.
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