Healthcare onboarding and compliance, automated.

Automate primary source verification, credentialing and continuous compliance monitoring on one platform built for healthcare. Onboarding drops from an industry average of 60 days to as few as 5.

Certified to healthcare's security and data-protection standards
HIPAA-alignedSOC 2 Type IIISO 27001:2022CREST-testedUS data residencyAES-256 encryption
Manual checkSAM & OIG Exclusions
Manual checkProfessional References
Manual checkCriminal Background
Manual checkState Board License
Manual checkRequired Training
Manual checkPrimary Source Verification
Manual checkWork Authorization
Manual checkRole based compliance
Automated compliance
Every check, verified and monitored

Healthcare onboarding and compliance, automated.

Revolutionize onboarding, eliminate admin overload and enforce flawless compliance with the market-leading, AI-driven credentialing platform.

Book a demo
automation with
manual check
Skills &
Competency Validation
manual check
Automated Expirations & Notifications
manual check
Licensing 

& PSV
manual check
Role-Based & Facility-Specific Rules
manual check
Real-Time Compliance Visibility
manual check
Integrated Training & Compliance
manual check
Background
Checks & Screening
manual check
Audit-Ready Compliance
Leading healthcare organizations have moved away from manual credentialing
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Delivering on the metrics that matter

Just 6 Days

The average speed of Credentially onboarding (industry average of 60 days)

80% Dropout Reduction

Slow, manual onboarding = lost talent

68% Less Manual Admin

Focus on the tasks that matter, not paperwork

113,000 Clinicians

Onboarded with Credentially so far... and counting

2,5000+

references checked

113,000+

clinicians onboarded

72,000+

documents scanned

5000
000+

professional registration checks

The familiar pains of manual credentialing


Because someone still has to:

Chase missing references
Manually clear NPDB and FSMB statuses
Verify all primary source information
Check Federal and State Licensure

Your healthcare staff are ready to work - but they can’t start.

While the paperwork piles up, shifts go unfilled, patient care suffers and admin costs escalate.

Credentialing shouldn't be a data risk

A spreadsheet with staff credentials is accidentally shared outside your team.

A clinician’s licensure documents are sent to the wrong inbox.

Outdated logins give unauthorized users access to SharePoint or Google Drive — exposing thousands of sensitive files.

Then comes the audit request. Are you prepared to prove exactly who accessed what, and when?

When one missed expiry date becomes a headline

It starts with a PDF buried in someone’s inbox or an expiry date that no one flagged. Then a clinician is placed in a role without the right clearance - and suddenly, your whole organization is exposed.

This isn’t about blame. It’s about a system that was never built to scale safely, and one that cannot safeguard against human error.

No ability to scale

Does your leadership team have real-time answers to questions such as:

Where each candidate is in the credentialling journey?
Where and why candidates are dropping out?
Who’s fully compliant - and who’s a red flag?
Who accessed which documents, and when?

And what about the hundreds of other data points that drive safe, scalable onboarding?

Avoidable admin delays are blocking patient care

Because someone still has to:

• Chase missing references
• Manually perform background checks
• Verify every certificate and license individually
• Wait for criminal background clearance

Clinicians are ready to work - but they can’t start.
While the paperwork piles up, shifts go unfilled, patient care suffers, and admin costs escalate.

Credentialing shouldn't be a security risk

A spreadsheet with staff credentials is accidentally shared outside your team.

A clinician’s certificates are sent to the wrong inbox.

Outdated logins give unauthorized users access to SharePoint or Google Drive — exposing thousands of sensitive files.

Then comes the audit request. Are you prepared to prove exactly who accessed what, and when?

When one missed expiry date becomes a headline

It starts with a PDF buried in someone’s inbox or a lapsed document no one flagged. Then a clinician is placed in a role without the right clearance - and suddenly, your whole organisation is exposed.

This isn’t about blame. It’s about a system that was never built to scale safely, and one that cannot safeguard against human error.

A lack of onboarding and compliance visibility

Does your leadership team have real-time answers to questions such as:

• Where each candidate is in the credentialing journey?
• Where and why candidates are dropping out?
• Who’s fully compliant - and who’s a red flag?
• Who accessed which documents, and when?
• Are you audit-ready for Joint Commission?

And what about the hundreds of other data points that drive safe, scalable onboarding?

Slow onboarding costs more than just time

You're actively losing your best talent

You work hard to attract the best talent, so why lose them in the middle of a painful onboarding process?

A poor onboarding experience is a candidate's first intro

Admin burden also risks burning out your recruitment talent

Critical positions are unfilled and patients left unseen

Manual compliance maximizes risk

Compliance isn’t optional, and the impact of doing it manually presents risk across the entire operation:

High costs just to carry out the bare minimum requirements

Increased risk of placing a non-compliant candidate

Data security lapses can result in catastrophic consequences

Onboarding steps panel showing progress with completed and pending tasks like document upload and license verification.
Onboarding

Reduce onboarding from 60 days down to just 6

Your top clinical talent shouldn't be stuck in a bottleneck. Outdated, manual systems slow everything down, create huge admin overheads and delay staff deployment when you need speed the most.

Just a few things effortlessly automated with Credentially:

SAM & OIG exclusion screening

Nursys checks

Primary Source Verification

Referencing and more

See all onboarding features >
Compliance report showing Archie Marshall as Primary Care Physician with complete onboarding and compliance packages.
Compliance

Get pro-active on compliance, not reactive

As well as automatically re-checking the licensure of your entire staff bank on a daily basis, you'll get real-time alerts ahead of upcoming expiries.

Even better? Clinicians will get the same alert and can resupply new documents themselves without any chasing from your compliance team.

At-a-glance staff bank showing all compliance statuses

Instantly generate detailed, audit-ready reports

Automatic tracking of every expiry date

See all compliance features >

Security & compliance

Security your compliance team can stand behind.

Healthcare data needs more than a promise. Credentially runs a security program aligned with HIPAA Security Rule principles, with Business Associate Agreements available for covered entities and US customer data held in the AWS US region you select.

Encrypted end to end

AES-256 encryption at rest and TLS 1.2 or higher in transit, with application-level encryption for personally identifiable information.

US data residency

Customer data is hosted in AWS US regions and does not move across regions or leave the one you select.

Certified and tested

SOC 2 Type II and ISO 27001:2022 certified, with annual independent penetration testing and weekly automated scans.

Access controlled

Role-based access control, enforced multi-factor authentication, and administrative actions centrally logged and reviewed.

Customer stories

Outcomes healthcare teams can measure.

Psicon · Health Carousel · Network Recruitment Wales · Merco
We find it is obviously a lot easier when it comes to audit time that you don't have to scrabble through a million spreadsheets, and auditors love automated compliance (especially when every single action that's been taken within a system is all logged.)
Jessica Strotton, Psicon
Jessica Strotton
HR Business Partner, Psicon
With the help of Credentially, I've actually managed to onboard a framework clinician within 24 hours. One of our candidates said it's the best system they've ever worked with.
Afifa Sadar, Merco
Afifa Sadar
Head of HR and Compliance, Merco
We can definitely see an improvement in our onboarding times! It has dropped dramatically from where it was before we started using Credentially.
Teresa Walsh, Network Recruitment Wales
Teresa Walsh
Compliance Manager, Network Recruitment Wales
The capability to manage more healthcare professional credentialing and placements without increasing our staff has been transformative.
Brittany Riesenberg, Health Carousel
Brittany Riesenberg
Director of Compliance, Health Carousel

Don’t just take our word for it

"We find it is obviously a lot easier when it comes to audit time that you don't have to scrabble through a million spreadsheets, and auditors love automated compliance (especially when every single action that's been taken within a system is all logged.)"

Jessica Strotton, HR Business Partner, Psicon

"We find it is obviously a lot easier when it comes to audit time that you don't have to scrabble through a million spreadsheets, and auditors love automated compliance (especially when every single action that's been taken within a system is all logged.)"

Jessica Strotton, HR Business Partner, Psicon

"The capability to manage more healthcare professional credentialing and placements without increasing our staff has been transformative."

Brittany Riesenberg, Director of Compliance, Health Carousel

"We can definitely see an improvement in our onboarding times! It has dropped dramatically from where it was before we started using Credentially."

Teresa Walsh, Compliance Manager, Network Recruitment Wales

"With the help of Credentially, I’ve actually managed to onboard a framework clinician within 24 hours. One of our candidates said it’s the best system they’ve ever worked with."

Afifa Sadar, Head of HR and Compliance, Merco

Ready to transform your credentialing process?

Experience the efficiency and reliability of Credentially. Book a demo today to see how we can support your organization's needs.​

Frequently asked questions

Credentially is a healthcare onboarding and compliance platform built by healthcare professionals. It streamlines pre-employment checks and employment eligibility verification. Our automated system securely stores all staff data, sending proactive alerts before documents expire. As a trusted solution designed by and for healthcare experts, Credentially ensures a faster, more reliable onboarding experience.

Credentially automates every step of clinical onboarding, from verifying professional licenses to ensuring compliance. Instead of manual spreadsheets and repetitive checks, our platform quickly validates credentials, cutting a 60-day process down to as little as 5 days. This streamlined approach saves you time, reduces admin burdens, and delivers a seamless, stress-free experience for new hires.

Credentially works with organizations of all sizes - from large healthcare networks to growing start-ups. While we typically recommend a minimum of 25 users, we’re happy to discuss how Credentially can support your team’s long-term growth, even if you currently have fewer users.

Credentially proactively alerts admins and clinicians before credentials expire. If deadlines pass without updates, automated reminders follow. You can customize notification frequency and types, ensuring continuous compliance and a smooth onboarding experience.

No. Credentially automates reference requests, improving response rates and eliminating tedious manual follow-ups.

Yes. Our Flexible Compliance feature lets you create tailored credential checklists for each role, ensuring every position’s specific regulatory needs are met. Adjusting requirements is simple, so your onboarding aligns perfectly with your organization’s standards.

While Credentially specializes in clinical onboarding, our platform also supports non-clinical roles. This flexibility helps maintain a consistent, reliable process across your entire organization.

Yes. Credentially automatically connects with the DBS Update Service to verify status weekly, along with daily checks on other licenses, ensuring continuous compliance.

Credentially integrates with leading professional bodies, including SAM, OIG, UNA, Nursys and Checkr. We also connect with many popular HRIS, ATS and CRM systems. If you need a specific integration, our API and support team can help make it happen.

Not currently. Our focus is on delivering best-in-class onboarding and compliance features. While staff scheduling isn’t on the roadmap right now, we’re always exploring ways to enhance our platform.

Yes. Though founded in the UK, Credentially supports healthcare organizations worldwide and easily adapts to international compliance requirements.

Absolutely. Just select the appropriate hiring region, and Credentially will request the required documentation. The process is smooth, automated, and fully compliant.

Yes. Credentially integrates with U.S.-based services like SAM, OIG, Nursys, and Checkr to ensure full compliance for American healthcare organizations.

Setup is fast, our team will guide you through a smooth and timely implementation (depending on your organization’s size and data readiness.)

Yes. Credentially is highly flexible, allowing you to mirror your exact onboarding steps. Whether you verify documents first or schedule interviews early on, the workflow is entirely configurable - even customized by role.

Yes. Credentially lets you showcase your company’s identity - logos, videos, and messaging - ensuring a consistent, branded experience for both candidates and admins.

Credentially offers a monthly, per-user pricing model. Rates scale with your organization’s size, so larger teams enjoy a lower cost per user. Contact us for a personalized quote.

No. Your basic subscription covers the core platform. Optional add-ons like advanced reporting, uCheck integration, and SSO may incur extra costs. Reach out for a transparent, no-obligation quote.

You sure can! Yes. You can easily migrate existing staff information into Credentially. Our detailed guide, plus support from our team, makes the process straightforward. Additional services are available if you prefer a hands-off approach. See this guide.

Yes. Credentially provides secure, easy-to-use tools for exporting all your data. Follow this guide or contact support for assistance

Absolutely. Credentially is hosted on native American AWS servers and is HIPAA compliant. We prioritize data security and compliance, ensuring your organization’s information is always protected.

Latest insights

Client-specific compliance requirements no standard sets

Eighteen registered nurses came off one NHS rota on a Tuesday in July. Every one of them had been checked against the six NHS Employment Check Standards and had completed the extra sign-off their comm

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NHS reference checks: what three years of employment history actually requires

Three years of employment history sit on the application form and there is a hole in the middle of them. Fourteen months at an independent hospital, five months with nothing recorded, then sixteen mon

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Why NHS bank onboarding repeats for the same clinician four times a year

She has done this before. Three times this year, and this is the fourth. Passport and driving licence photographed on her phone. Two proofs of address. Immunisation history. Three years of employment

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Where facility-specific credentialing requirements come from

There is a spreadsheet open beside the credentialing system. It carries one tab for each client facility, and it holds the items that system has no field for. One hospital wants a tuberculosis screeni

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Peer references and primary source verification: the recency clock on a credentialing file

A license verification pulled on March 12 does not survive a credentials committee that meets on September 24. That is 196 days, and the NAMSS best-practice standard for initial credentialing asks for

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Why locum tenens credentialing starts over at every facility

A locum hospitalist is due to start on the first Monday of the month. His state license is active, and the signed contract and the malpractice certificate are both in the file. The medical staff offic

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