How a leading healthcare recruiter increased it’s fill rates from 5 to 20 a week without hiring more staff.

‍

Is your time to hire stifling growth? Hunter Gatherer AHP faced the same challenges until they found a secret weapon that transformed their staffing process. With 78 touchpoints to clear per file, staying on top of compliance can feel like a never-ending game of Where's Wally. But fear not! Hunter Gatherer AHP discovered the ultimate compliance wingman - Credentially - and increased their fill rates from 5 to 20 a week without hiring more staff.

‍

In this case study, we'll take you through their journey and show you how Credentially became their trusty sidekick in the fight against non-compliance. You'll learn how Credentially simplifies the compliance process, reduces the risk of non-compliance, and frees up your time to focus on what you do best - placing candidates and growing your business.

‍

Leena Patel, the Operations Director at Hunter AHP, describes how Credentially has been a "game changer."

‍

‍

The Manual Compliance Maze

‍

The process of ensuring compliance for each candidate can be time-consuming and manual. Without the right tools, HR and compliance teams have to juggle multiple applications, tabs, physical documents, and communication channels to complete the necessary compliance checks. This results in a significant amount of time spent on manual admin tasks, delaying how long it takes to get a candidate to site and ultimately impacting your company's margins.

‍

At Hunter AHP, compliance officers faced these challenges when trying to ensure compliance for their candidates. They spent weeks completing compliance checks, which not only delayed the hiring process but also resulted in a compliance rate of only 68%.

The Credentially Effect: Streamlining Compliance Processes for Hunter AHP

‍

To address these challenges, Hunter AHP implemented Credentially, a customisable automation software that simplifies the process of pre-employment checks, onboarding and on-going compliance. The platform offers a centralised location for compliance documents, real-time updates on compliance status, and automated alerts for upcoming compliance issues, all while remaining GDPR compliant.

‍

Since implementing Credentially, Hunter AHP has experienced a major transformation in their compliance process, and can now complete compliance checks more efficiently, resulting in a significant improvement in compliance rates. In just two months, the compliance rate has increased from 68% to an average of 95% maintenance. 

‍

The time saved by using Credentially has allowed them to focus on other essential tasks, such as candidate screening and matching, ultimately improving the quality of the onboarding process. 

‍

The improved compliance rate has also allowed the company to

• Increase their fill rates
• Improve their margins without increasing overhead costs

It’s simple maths, minimise compliance time to maximise profit margins.

‍

‍

Abracadabra, Compliance Solved: How Credentially Works Its Magic

‍

Credentially is like the Fairy Godmother of compliance, with magic potions to fix your pre-employment checks and compliance problems. Except, this isn't magic - it's some neat software engineering and AI. Tools such as OCR recognise documents uploaded by candidates (degree, passport, certificate, CV), and can detect expiry dates, sending automatic pre warning reminders when a candidate is at risk of becoming non compliant. With Credentially, the team at Hunter AHP are always a step ahead, ensuring candidates are always compliant and avoiding the compliance cat-and-mouse game.

‍

Gone are the days of relying on outdated tools and methods like Excel sheets, typewriters, fax machines, papers, and stacks of them. With Credentially, you can wave goodbye to these old-fashioned ways. The platform securely stores everything on the cloud, so you won't have to worry about misplacing a vital document at the bottom of the Jenga pile of papers, or missing something important on Row 322, Column AG. In short, Credentially offers HR teams the power to be proactive instead of reactive, making compliance checks a breeze.

‍Why waste time on manual tasks, when you could be watching cat videos?

‍

One of the standout features of Credentially is its customisable onboarding process. Recruiters can easily request documents and information for each different role they’re hiring for. Candidates can then follow a step-by-step process, easily uploading their documents directly from their phones, making the entire process a walk in the park. Leena's team particularly loves the reference tool, which automates the process of requesting and chasing references, freeing up hours of their precious time. Thanks to Credentially, what used to take Hunter 2 weeks to get a candidate on site now only takes an average of 4 days. It's like having a Fast Pass at Disneyland!

‍

It's astonishing to think that some companies still take weeks to get their candidates compliant, while industry leaders are using Credentially to do it in just a few days. *Hint* *hint* If that's you right now, maybe book a demo with the Credentially team to see what you're missing out on...no pressure...it's only your competition who has this competitive advantage.

‍

Credentially provides a comprehensive solution to improve compliance rates for your agency without the need for additional staff. Its customisable onboarding process, centralised compliance document storage, real-time updates, and automated alerts work together seamlessly. Users like Dr Naveed also give excellent reviews of Credentially.

‍